Shipping policy
Delivery and Return
Our deliveries are made with Canada Post, expedited parcel. Tracking number sent by Canada Post via email.
Delivery Fees
- Free delivery in Quebec and Ontario for any purchase over $99 before taxes.
- Fixed fee of $15 plus taxes for purchases under $99 before taxes (Quebec and Ontario).
- Online gift card purchases are excluded from the calculation for free delivery.
- Fixed fee of $20 plus taxes for purchases with delivery in Canada outside the provinces of Quebec and Ontario.
- Additional fees may apply for large items or delivery to remote areas. In such cases, you will be notified before we proceed with processing your order.
Delivery Times
Delivery in 2 to 8 business days depending on the region.
Return and Exchange Policy
Did you make the wrong purchase? You can return the product to us in-store within 3 weeks of your purchase. For returns by mail, the costs are the responsibility of the customer.
Return Conditions
The product must be returned in its original and intact packaging.
Non-Exchangeable and Non-Refundable Items
You will find the mention "final sale" on the purchase receipt for items that are neither refundable nor exchangeable.