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Free delivery with any purchase above $99 before taxes* / Free in-store pickup
Free delivery with any purchase above $99 before taxes* / Free in-store pickup

Privacy policy

La Ribouldingue Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit https://www.laribouldingue.ca/ or make a purchase.

 

COLLECTED PERSONAL INFORMATION

When you visit the site, we automatically collect certain information about your device, including data about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you navigate the site, we gather information about the specific web pages or products you view, the websites or search terms that led you to the site, and how you interact with the site, referred to as "Device Information."

We use the following technologies to collect Device Information:

  • Cookies: _session_id (unique session identifier), _shopify_visit (records the number of visits), _shopify_uniq (calculates the number of visits per unique customer), cart (unique shopping cart identifier), _secure_session_id (unique session identifier), storefront_digest (unique identifier for password-protected access to the store).

  • Log files: Record site activity, including IP address, browser type, Internet service provider, referral and exit pages, and timestamps.

  • Invisible pixels, tags, pixels: Electronic files that record information about your site navigation.

When you make a purchase on the site, we collect information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number, referred to as "Order Information."

When we use the term "Personal Information" in this Policy, we are referring to both Device Information and Order Information.

 

USE OF YOUR PERSONAL INFORMATION

Generally, we use the Order Information we collect to process any orders placed through the site (including processing your payment information, arranging the shipment of your order, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you.
  • Assess fraud or potential risks.
  • Provide information or advertisements about our products or services when it aligns with your communicated preferences.

We use Device Information (particularly your IP address) to assess fraud or potential risks and, more broadly, to improve and optimize our site (e.g., generating analytics on how our customers navigate and interact with the site, and assessing the success of our advertising and marketing campaigns).

 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who assist us in using it for the purposes described above. For example, we use Shopify to host our online store - to learn more about how Shopify uses your Personal Information, please visit: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the site - for more information on how Google uses your Personal Information, please visit: https://www.google.com/intl/fr/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or any other legal request for information that we receive, or to protect our rights.

 

BEHAVIORAL ADVERTISING

As mentioned above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may interest you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising here:

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: https://optout.aboutads.info/?c=3&lang=fr.

 

DO NOT TRACK

Please note that we do not alter our site's data collection and usage practices when we detect a "Do Not Track" signal on your browser.

 

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and request that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the details provided below.

Additionally, if you are a European resident, please note that we process your information to fulfill our contractual obligations to you (e.g., if you place an order on the site) or to pursue our legitimate business interests as listed above. Also, note that your information will be transferred outside of Europe, including to Canada and the United States.

 

DATA RETENTION

When you place an order through the site, we retain the Order Information in our records unless and until you ask us to delete it.

 

CHANGES

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

 

CONTACT US

To learn more about our privacy practices, if you have questions, or if you want to file a complaint, please contact us via email at info@ribouldingue.ca, or by mail at the following address:

51 Boulevard de la Cité-des-Jeunes, local #104, Vaudreuil-Dorion, QC, J7V 8C1, Canada.